compare
Medi vs Tebra
Medi vs Tebra, a focused comparison for billing companies covering per-claim vs per-provider pricing, multi-practice workflows, and migration.
Short answer
Medi is billing-company software: it starts at $1.00 per claim and steps down to $0.90 and $0.80 at published volume tiers, with no monthly fee, no per-practice fee, and no per-provider fee. Tebra charges per provider and bundles an EHR. Its billing tier, Billing Starter, starts at $99 to $199 per provider (published rates) but is limited to practices submitting fewer than 100 claims a month; above that, the standard bundles run $399 to $799 per provider. For a billing company weighing Tebra alternatives, the difference is shape: Tebra prices per provider with a clinical suite attached and, per its own billing and payments page, serves billing companies from one dashboard bolted onto that suite. Medi prices per claim, sells no EHR, and is a billing-company-first operating layer rather than a practice-management product with billing added on. That's what makes Medi different for a billing company evaluating Tebra alternatives.
Choose Medi if billing is your business
Medi is built for billing companies that run revenue cycle work as their core product. The cost starts at $1.00 per claim and steps down to $0.90 and then $0.80 as monthly volume crosses the published tiers; the full schedule is at /pricing. There is no monthly fee, no per-practice fee, and no per-provider fee. Medi does not include an EHR, scheduling, charting, or patient engagement, because the buyer is the billing company, not the practice.
Choose Medi if:
- Billing is the business you sell, not a module inside a clinical workflow
- You want to pay per claim, not per provider and not per practice, so adding staff, providers, or client practices costs nothing extra
- Your team is organized by function (posters, denial leads, follow-up) and needs cross-practice work queues
- Your clients already have an EHR, or do not need one from you, and want a billing-only relationship
- You are leaving a per-provider system and want cost that tracks claim volume instead of headcount
Choose Tebra if the practice expects a single vendor for clinical and billing
Tebra is the right answer when the buyer is the practice and the practice wants scheduling, charting, patient engagement, and billing from one product. Per Tebra's pricing and product pages, it sells two main bundles per provider: Practice Essentials (billing, EHR, telehealth) and Practice Automation (adds patient engagement). If your client expects you to deliver software that covers their full administrative day, Tebra fits that ask and Medi does not.
Choose Tebra if:
- Your clients expect a combined EHR, practice-management, and billing platform from one vendor
- Providers want scheduling, charting, and patient engagement in the same product as billing
- You are buying primarily for a single practice that does its own billing
- You want RPA features like ERA auto-posting and unapplied-payment posting inside the same bundle
Pricing model
| Pricing dimension | Medi | Tebra |
|---|---|---|
| Platform fee | None; per-claim rate starts at $1.00 and steps down at published volume tiers | Per provider, published: Billing Starter at $99 (non-physician) or $199 (physician), available only to practices submitting fewer than 100 claims a month and re-rated to standard pricing after three consecutive months above that; standard bundles are Practice Essentials $399 (non-physician) or $599 (physician) and Practice Automation $449 or $799. Separately publishes a fee schedule (claims $0.99 each above the included volume, ERA free) |
| Contract | Month to month available; no early-termination fee | Annual terms; multi-year discounts common |
| Provider count | No fee tied to provider count | Each provider added increases the monthly fee |
| Client practices | No fee tied to practice count; the per-claim rate steps down at published volume tiers as claim volume grows | Tebra publishes a billing-company offering that manages multiple clients from one dashboard; verify packaging directly |
| Onboarding / migration | Free with a 12-month commitment; $100 per practice (capped at $3,000) on month to month; data export always free | Tebra bills onboarding at sign-up under its pricing policy; the amount is quote-specific |
| Claim submission | Starts at $1.00 per claim, with $0.90 and $0.80 brackets above the published volume marks (ERA/835 posting included) | Included in seat pricing; verify usage caps with Tebra |
| ERA / 835 posting | Included in the per-claim fee; no separate ERA charge | Included in seat pricing; verify volume bands with Tebra |
| Eligibility 270/271 | $0.25 per inquiry | Verify with Tebra |
| Claim status 276/277 | $0.20 per inquiry | Verify with Tebra |
| Card processing | Use any processor with a BAA | Tebra Payments, published at 2.75% + $0.30 card-present, 3.25% + $0.30 card-not-present |
| AI features | Included in platform fee where shipped | AI workflow pricing and usage terms should be verified in the current quote |
Tebra's cost grows with every provider in the book. Billing Starter's $99 to $199 rate is capped at practices submitting fewer than 100 claims a month. Busy practices exceed that and re-rate, so for a book of full-time groups the standard bundles are the working reference: at $399 to $599 per provider, a fifty-provider book runs roughly $20,000 to $30,000 a month before claim fees. Low-volume practices under the cap do qualify for Starter and keep it, so for a book of solo, part-time, and behavioral health practices the honest comparison is Starter seats against per-claim.
A Tebra seat only beats Medi's per-claim rate once that provider's claim volume clears the seat price. At Medi's $1.00 entry rate:
| Tebra seat | Seat price | Claims to break even | Note |
|---|---|---|---|
| Starter | $99 | 99 claims/mo | Exceeds Starter's own fewer-than-100 cap |
| Standard, non-physician | $399 | 399 claims/mo | Re-rates once Starter cap is crossed |
| Standard, physician | $799 | 799 claims/mo | Re-rates once Starter cap is crossed |
A busy book pays a lower blended per-claim rate as volume crosses Medi's published tiers, which pushes the break-even higher: at $0.80 a claim, the $399 seat needs roughly 500 claims a month to win and the $799 seat needs roughly 1,000. Either way, Medi's bill tracks claims billed, not how many providers or practices are in the book.
Multi-practice workflow
Both vendors market multi-client workflows. Tebra advertises a "manage all clients in one dashboard, regardless of EHR" view for billing companies, with the ability to "customize billing rules by client, provider, or payer." What matters is how the work feels at the operator level. Test these in a side-by-side walkthrough:
- Where does cross-practice work queue routing live, and can a specialist work all eight clients' denials without switching contexts?
- How do per-practice billing rules layer on top of payer rules without conflicting?
- What does a manager see when they pull A/R aging across the full book versus one client?
- Where do permissions live when an offshore poster needs access to four of the eight clients but not the other four?
- How does the system handle a payer rejection that spans both a Tebra-managed practice and a non-Tebra-managed practice in the same billing company?
Medi treats the billing company as the workspace and each practice as a scoped tenant inside it. Tebra answers from inside its broader practice-management product, with the billing-company dashboard layered on top. Which shape suits your daily work is a walkthrough question, not a marketing-page one.
ERA posting and exceptions
Both systems can auto-post 835 remittances, though not on the same terms. Tebra advertises RPA-driven ERA auto-posting and unapplied-payment posting in its billing-payments suite, hardened over years at its scale. In Medi, auto-posting is opt-in: clean ERAs post automatically once a billing company turns it on, and exceptions land in a review queue. Out of the box every remittance routes to review, which is the safer default for a new book and a slower one for a team that wants touchless posting on day one. Medi's ERA workflow surfaces held lines in a review queue with the BPR check footer, CARC and RARC codes translated to plain English, and per-line decisions (accept, reject, route to follow-up, escalate) on one screen. PLB segments and recoupments from prior ERAs appear as their own entries rather than buried inside the payment record.
What to verify in either product:
- How held-line policy is configured per practice and per payer
- Where write-off tolerance thresholds live and who can change them
- How recoupment, PLB, and forwarding-balance segments are presented
- How a posting decision is audited after the fact
Migration
Tebra exports its data. The Tebra Help Center documents patient demographic exports via Reports > Patients > Patient Demographic Export and bulk XML Summary of Care files for clinical data, plus a thirty-day SLA on inbound data services agreements when you are migrating in, handled by a Tebra data specialist.
What no per-practice export captures cleanly is the working state of revenue cycle operations: open-claim follow-up notes, in-flight appeals, unposted ERAs sitting in a queue, payer enrollment ties, and the mid-investigation state of a denial someone was working Friday afternoon.
Medi migration is free with a 12-month commitment, or a one-time $100 per practice (capped at $3,000) on month to month. Data export is always free and there is no early-termination fee either way. Medi treats Tebra cutover as an operating-continuity project, not a data import:
- Legacy A/R closeout: leave the last sixty to ninety days of Tebra claims in Tebra for collection, migrate forward-only into Medi
- Parallel run: post ERAs into both systems for two weeks so totals can be reconciled
- Enrollment carry-over: payer IDs and clearinghouse trading-partner relationships planned before cutover, not after
- Practice-by-practice rollout: onboard the easiest client first, learn, then move the rest
The Tebra migration guide walks through the inventory and the parallel-run plan.
Audit, access, and security
| Control | Medi | Tebra |
|---|---|---|
| Audit log retention | Seven years, beyond HIPAA's six-year documentation retention minimum (45 CFR 164.316(b)(2)(i)) | Verify retention windows with Tebra; published policy varies by plan |
| Practice and provider permissioning | Native: restrict a biller to specific practices and providers inside one workspace | Verify how billing-company permissions work for users who span multiple client practices |
| BAA | Signed before any PHI workflow goes live | Signed at contract |
| Offshore staff access | Practice and provider-level restriction inside one workspace | Verify how multi-practice access works for outsourced or offshore teams |
Why denial workflow weighs more in 2026
Denials are rising, which makes "where does the denial work live" a sharper comparison question than "what does the dashboard look like." Per the MGMA 2024 Cost and Revenue Report, the average initial claim denial rate rose to about 11.8 percent in 2024, up from 10.2 percent a few years earlier. The Experian Health 2025 State of Claims survey reports that 41 percent of providers now see one in ten claims denied or higher, and Medicare Advantage denials spiked about 4.8 percent year over year.
That environment rewards a platform that shows denials in a queue you can actually work, separates rejection from denial cleanly, and surfaces patterns across clients.
What should a billing company verify before choosing?
- Whether Tebra's current billing-company packaging covers the multi-practice work the team does every week, not just whether the page lists billing-company support
- How payer enrollment, clearinghouse setup, and ERA exception handling are organized across multiple client practices in a side-by-side walkthrough
- How reporting aggregates across practices for owners, account managers, and posters
- What the all-in onboarding and first-year cost looks like at your current provider count
- What data exports look like before any migration, and what historical context may need to remain in the old system
Is Medi always a better fit than Tebra?
No. Medi fits billing companies whose clients do not need an EHR from them, or already use a separate one. Tebra is the stronger choice when your clients want a combined EHR, practice-management, and billing platform from one vendor and will pay per-provider pricing for that bundle. The answer turns on whether your clients expect clinical software alongside billing, or just a billing service that runs on a billing-company-first system.
Other comparisons billing companies look at
Billing companies evaluating Tebra usually weigh a wider set of platforms first. The shortlist depends on whether the buyer wants a combined EHR-plus-billing platform, a billing-company-first operating layer, or a clean clearinghouse.
- Medi vs AdvancedMD: another per-provider PM platform with explicit billing-company packaging (CBO). Compare the all-in cost at your practice count.
- Medi vs CollaborateMD: direct billing-company competitor; volume-banded pricing and longer track record.
- Medi vs PracticeSuite: multi-tenant PM with billing-service positioning; strong if clients want clinical bundled in.
- Medi vs Claim.MD: clearinghouse-plus-basic-billing for smaller operations; low cost but limited operating depth.
- Medi vs Office Ally: free-for-Medicare clearinghouse with bundled PM (Practice Mate); cost-driven choice for solo billers.
- Medi vs Availity: payer-network and clearinghouse layer, not a direct alternative; often used alongside the billing platform.
- Medi vs Waystar: enterprise RCM at hospital-system scale; usually overkill for independent billing companies.
- Best Tebra alternatives for billing companies — the full field of options beyond the head-to-head pages.
The billing-company software evaluation guide walks through the side-by-side criteria that matter regardless of which platforms make your shortlist.
Frequently asked questions
Is Tebra better than Medi for any billing companies?
Yes. Billing companies whose clients want a combined EHR, practice-management, and billing platform from the same vendor are often better served by Tebra, athenahealth, or AdvancedMD. Medi does not provide an EHR, scheduling, or patient engagement, and is not designed to. When the client wants those in the same product, Tebra fits the request and Medi does not.
Can Medi import historical claims from Tebra?
Medi has three import lanes: patients, charges, and payments. Providers are set up directly in Medi rather than imported, payer enrollment is re-established payer by payer through Stedi rather than migrated, and unposted ERAs are meant to be posted in Tebra before cutover rather than moved.
Claim history and open balances do come across, as a read-only historical-reference ledger. Medi imports Tebra claim ledgers when source evidence is strong, preserved to the cent and visible beside live work, but held out of active A/R, aging, statements, Money In, denial queues, and work queues until a guarded Make Operational action promotes a claim on a dated action. Nothing is stranded in Tebra and nothing unverified lands in the active book. The pattern that works alongside it is leaving the last sixty to ninety days of Tebra operational claim work in Tebra for legacy A/R collection, then running Medi forward-only. The Tebra migration guide explains the legacy A/R approach.
Does Medi include a clearinghouse, or do I bring my own?
Medi uses Stedi as the clearinghouse for 837 professional claim submission, 835 ERA, 270/271 eligibility, 276/277 claim status, and 277CA acknowledgment. A separate clearinghouse contract is not required. Medi generates professional claims only, and there is no 278 prior-authorization transaction. If your current Tebra deployment routes claims through Office Ally, Availity, or another clearinghouse, those connections move during enrollment cutover.
What does Medi cost for a billing company with multiple client practices?
Medi starts at $1.00 per claim submitted and drops to $0.90 and $0.80 once monthly volume passes the published thresholds, ERA/835 posting included. There is no monthly fee, no per-practice fee, and no per-provider fee. See the pricing page for the full schedule.
Tebra publishes its per-provider rates at tebra.com/pricing/overview. Its billing tier, Billing Starter, runs $99 to $199 per provider, available only to practices submitting fewer than 100 claims a month. A book of busy practices prices off the standard bundles instead: at $399 to $599 per provider, a fifty-provider book is roughly $20,000 to $30,000 a month before claim and add-on fees. A book of low-volume practices does qualify for Starter, and there the comparison is a $99 or $199 seat against under $100 of claims per practice at Medi's entry rate. Medi's cost tracks claim volume, not provider count or practice count, and the rate steps down as the book's total volume grows.
How current is this comparison?
Last reviewed 2026-07-27. Tebra's packaging and feature scope change, so confirm current rates. Tebra publishes its per-provider rates at tebra.com/pricing/overview and its fee schedule at tebra.com/tebra-pricing-policy. Get a current quote directly from Tebra before any migration decision.
Why is Medi priced differently from Tebra?
Medi charges per claim, not per provider and not per practice: it starts at $1.00 per claim submitted and moves to $0.90 and then $0.80 at the volume marks published on the pricing page. Tebra charges per provider because it is also licensing an EHR, the industry norm for per-seat pricing, and requires a quote for exact numbers. It is a different pricing shape, not a verdict on product quality: per-claim suits a billing-only buyer whose cost should track billed work, per-provider suits a clinical-plus-billing buyer.
References
These public sources provide background for standards, terminology, or competitor context discussed on this page.