Why usage instead of bundled mystery fees?
Claims and the network traffic behind them carry real costs. Rather than bury that in one bundled number, Medi prices each piece where you can see it.
Pricing
Per client practice
$20/ practice / month
Per client practice, not per provider, so a practice with one provider and one with ten cost the same. The rate drops as your book grows: $20 each for the first 25 practices, $15 from 26 to 50, and $10 after that.
Per claim
$0.70/ claim
Every claim costs the same, one service line or twelve, with the remittance included. Fixing a claim before it sends is free; the $0.70 only lands when it transmits. The rate drops with volume: $0.70 for the first 500 claims a month, $0.65 up to 5,000, then $0.55.
Additional usage
Other transactions, billed when you use them.
If a payer or outside network charges its own fee, that is separate from what Medi bills, and we never fold it into your subscription.
Transaction
Price
How it works
Eligibility check
$0.25
Per eligibility inquiry
Real-time claim status
$0.20
Per status inquiry
COB check
$1.50
Per coordination-of-benefits inquiry
Insurance discovery
$1.50
Per discovery inquiry
Claim attachment
$1.50
Per attachment transaction
277CA acknowledgments
Included
Claim acknowledgments are tracked inside Medi with no separate usage line
PDF generation
Included
Generated inside Medi with no separate PDF fee
Migration
Switching is real work, so we price it honestly.
Moving a book of clients off an incumbent takes weeks of shared effort. You can have it done free by committing to a year, or pay a one-time fee and stay month to month. Either way, your data is always yours.
Path
Migration cost
How it works
12-month commitment
Free
White-glove migration included when you commit to a year
Month to month
$100 / practice
One-time, capped at $3,000; no contract, cancel anytime
Leaving Medi
Free
Full data export anytime, in standard formats, at no charge
There is no early-termination fee. The annual commitment is the only thing that locks in; your data never does.
What happens before you pay?
Medi workspaces are set up through demo and implementation review so billing companies start with the right practices, users, and permissions.
FAQ
Common pricing questions.
Straight answers to what billing companies ask before they sign.
How does claim pricing work?
Every claim is $0.70, whether it has one service line or twelve, and the remittance is included, so nothing is added when the payment posts. The rate drops as you send more: $0.70 for the first 500 claims a month, $0.65 up to 5,000, then $0.55.
What if a claim is rejected or I have to resubmit?
Fixing a claim before it goes out is free, as many times as you need. The $0.70 only lands when the claim actually transmits to the payer, so resubmitting after a denial counts as one more claim at the flat rate.
Why does Medi price per practice instead of per provider?
Billing companies think in client practices, not provider seats. A practice with one provider and a practice with ten cost the same, so your bill grows when your client book grows, not when a client hires another provider.
What counts as a client practice?
A client practice is one billing entity you manage. Adding providers, locations, or staff inside that practice does not change the platform fee. The fee changes only when you add or drop a client practice.
Is there a contract or a minimum?
No. Medi is month to month with no minimum and no per-provider fee. There is no early-termination fee, and exporting your data in standard formats is free at any time.
How much does migration cost?
Migration is free when you commit to a year. On month to month it is a one-time $100 per practice, capped at $3,000. Either way your data stays yours, and you can export it for free whenever you want.
Are the other transactions priced separately?
Eligibility is $0.25 and claim status is $0.20. COB, insurance discovery, and attachments are $1.50 each. Claim acknowledgments and PDFs are included. You are billed for these only when you use them.